I’ve just spent the past week meeting with a range of leaders to debrief their 360-degree feedback. They work for the same organisation, which is going through a sustained period of huge turbulence and change (sound familiar?) As the week unfolded, I noticed an interesting theme emerging: the leaders who were rated the most effective in this environment, by far, had similar patterns in their own backgrounds. More specifically:
- They’d experienced a significant degree of change and stretch in their own careers
- They’d made sense of their story and drawn strength and wisdom from it to apply in the situation they found themselves in now
Let’s break these points down a little more:
First, their career paths weren’t linear. Their backgrounds included multiple roles in different industries, often in different countries. While their career paths told a story of ongoing evolution, as most resumes do, there was something deeper at play. Their changes weren’t forced upon them – they created them themselves. There was something in their stories about the courage to break away from the norm and pursue some sort of calling, even though they knew it’d be difficult and scary. I’ve noticed that that’s been a pattern of mine in my own career. Taking the ‘road not taken’, as Robert Frost would say.
Second, they were able to articulate what they’d learned from their experiences – they could tell their personal stories of change. Stories about learning to be confident and resilient in the face of the unknown, about learning to be compassionate with themselves and others, about discovering their where their real talents and passions lay. In short, stories of self-awareness and discovery. And, I suspect, because they’d integrated their experiences into their identity, they were able to more confidently lead themselves and others effectively in the testing time they found themselves in now.
I observed a certain ‘unflappableness’ about them – not detachment; on the contrary, they were purposeful and passionate about making a difference – but more that they were like the person who steers the whitewater raft – there’s craziness all around them, but they’ve been similar situations before, and have a deep confidence in their ability to navigate the volatility. My guess is that you’ll agree that our organisations could do with more of this ability in this in our VUCA world.
These people are what I’d call ‘heat-seeking’ leaders – they’ve learned that discomfort and challenge is good for their own growth, and they seek it out rather than avoid it. And it’s something that you can do too, starting today.
If you think you could do with a bit more confidence about how you lead yourself, and others, through the turbulence you’re experiencing, try these ideas out:
- Remind yourself that you’ve experienced change all your life. Tap into your pivotal experiences – what have they taught you that you can draw on now? I’ve written specifically about learning to tell your story here – use the tools to help you.
- Get back in touch with your own purpose or calling. What it is that drives you forward each day, how do you want to make a difference? Listen out for the clues. Write them down. Use these tools to help you.
- Cultivate the habit of taking the first step, the one you don’t want to take, into the challenge you face today. Don’t plan it all out. Just step forward. David Whyte’s wonderful poem ‘Start Close In’ gives wise words here.
I’m left with questions about how our organisations could attract and develop more deliberately heat-seeking people, and cultivate a culture that includes that heat-seeking aspect. What would it be like it that was the norm? What would it take? Questions for another post, I think.
For now, let’s keep it focused on what you might do differently for yourself, as all change starts here. And let’s let Robert Frost give us the final words:
Two roads diverged in a wood, and I—
I took the one less traveled by,
And that has made all the difference.
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