Leader, Find Your Voice

In the not-so-distant past, I got feedback that some people around me didn’t know what I stood for. Ouch. No one wants to get feedback like that, especially when you’re in a leadership role. It would have been so easy for me to get defensive and make it their problem. But I sat with the […]

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Are You At Boiling Point?

I’ve been working with a lot of clients lately who all seem to be in a similar space. Work is just crazy, and won’t let up. It’s not merely ‘busy’ – it’s something more. It’s not just a volume problem, it’s a complexity problem, and navigating a way forward is harder than ever. As someone […]

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Stepping Into Complexity

Over the past two weeks, I’ve been fortunate enough to work with some talented managers in both London and Shanghai. They’re all facing a major business change in the form of a system implementation which will significantly alter their core business processes and keep them competitive. Think of it like when banks moved to online […]

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