Leader, Find Your Voice

In the not-so-distant past, I got feedback that some people around me didn’t know what I stood for. Ouch. No one wants to get feedback like that, especially when you’re in a leadership role. It would have been so easy for me to get defensive and make it their problem. But I sat with the […]

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What’s Your Story?

Stories. When you think about it, they’re all around us, and inside our heads. All day, every day. In fact, psychologist Robin Dunbar’s research suggests we are telling stories 65% of the time (a lot of the time, it’s gossip, but they are still stories). We all seem to use stories to communicate and connect […]

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Stepping Into Complexity

Over the past two weeks, I’ve been fortunate enough to work with some talented managers in both London and Shanghai. They’re all facing a major business change in the form of a system implementation which will significantly alter their core business processes and keep them competitive. Think of it like when banks moved to online […]

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